top of page
FAQ
Frequently asked questions
All artworks are packaged by Justine personally, each order is inspected by Justine and packaged with great care.
Domestic Shipping (Australia)
All Australian orders are shipped via standard delivery, with rates ranging from $6.95–$12.95 for smaller items. Larger orders and original artworks are available for local pickup only.
Please allow standard delivery timeframes based on your location. Tracking details will be sent once your order has been dispatched.
International Shipping
International shipping is available for vinyl records, prints, and stickers, however large canvas paintings cannot be shipped overseas.
All purchases including deposits are final and non-refundable.
The time it takes to complete a painting will vary depending on the subject matter, size, special finishes and the artist calendar. Once the commission questionnaire is completed the artist will reach out to you with a timeframe.
My work is focused on painting Legends and Icons, however I am happy to discuss commission work based off a high-quality image that you provide me. I have the right to refuse any given image if I feel that I cannot execute it. I do not paint pets.
Commission Process
Once you’ve completed the online commission form, I’ll reach out to gather more details about your design based on your reference image. If you have specific preferences for colour themes, textures, embellishments, 3D elements, or text, these will all be considered when creating your final quote.
I’ll then provide a rough mock-up concept of your design, with one revision included. From there, you’ll receive your final quote before work begins.
A 50% non-refundable deposit is required to secure your booking, with the remaining balance due once you’re happy with the finished artwork. Please read the Terms and Conditions for more details.
If any original painting was sold, the painting can be re-created very similar in the same style, colors, you will receive the same quality and beauty of the painting as what you see from the pictures.
bottom of page
